• Why should I use Mefone for a repair?
    Your smartphone or device is precious to you. Mefone technicians undergo strict training and regular testing to ensure they have the experience and qualifications to repair all leading devices.
  • How long does a repair take?
    We pride ourselves on an express repair service. Common devices can be repaired in-store within 30 minutes. It all depends on the ongoing issue with the device. We will always let you know how long it will take to fix your device.
  • What should I do before handing over my device?
    Whilst your device is in safe hands with us, it is always recommended that you back-up your device and reset back to the factory settings beforehand for security purposes.
  • Does my phone come with warranty?
    There is a 3 months warranty on most device repairs. Terms and conditions apply.
  • If I use Mefone will this void my Manufacturer’s warranty?
    Like most third-party repair services, use of our service can void your manufacturer’s warranty. The good news is we provide our own 3 months warranty for all our repairs! Terms and conditions apply.
  • I only have a small crack on my screen do I need a full-screen replacement?
    Yes, we do a full-screen replacement regardless of the size of the crack in your screen and all our screen replacements come with a warranty!
  • What are the stores opening hours?
    Our opening hours are:
    • Monday: 9am-7pm
    • Tuesday: 9am-7pm
    • Wednesday: 9am -7pm
    • Thursday: 9am-7pm
    • Friday: 9am -8pm
    • Saturday: 9am -8pm
    • Sunday: 10am-7pm